Shopping Basics
We offer a premium selection of writing instruments including ballpoint pens, rollerball pens, fountain pens, and custom-designed gift pens. Each pen is crafted with precision and high-quality materials for an exceptional writing experience.
Yes, most of our pens are refillable. You can find compatible refills for ballpoint, rollerball, and fountain pens in our Accessories section or by checking your product manual.
Absolutely! We provide engraving services for select models. You can personalize your pen with names, initials, logos, or short messages — perfect for gifts, events, or corporate branding.
Payments
Yes, we specialize in bulk and corporate orders. Whether it’s for a business, seminar, or wedding, we offer attractive pricing and customization options. Please visit our Corporate Orders page or contact our sales team directly for more details.
To ensure longevity and optimal performance, keep your pen capped when not in use, clean it regularly (especially for fountain pens), and use compatible refills only. You can find more detailed care instructions on our Pen Care Guide page.
We accept returns within 7 days of delivery for unused and undamaged products. Personalized or engraved items are non-refundable unless there’s a manufacturing defect. For more info, check our Returns & Exchanges policy.
Shipping & Returns
Standard orders are usually shipped within 2–3 business days. Personalized or bulk orders may take longer depending on customization. Delivery timelines vary by location and shipping method.
Yes, we ship worldwide! International shipping costs and delivery times vary depending on your location. You’ll be able to see the options at checkout.
Yes, all Worldline Pens are covered by a limited warranty that protects against manufacturing defects. Warranty periods may vary by product, so please refer to your product’s warranty card or our Warranty Information page.
Once your order is shipped, you’ll receive a tracking number via email or SMS. You can also log into your Worldline Pens account to check your order status.